Privacy Policy
At Uniify (“we,” “our,” “us”), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, mobile application, and services (“Services”).
It applies to all users, clients, and visitors globally.
1. What is the Uniify Platform?
Arkgeniq Private Limited (referred to as “Uniify”, “we”, “us”, or “our”) is a company incorporated under the laws of India, with its registered office at 6th Floor, Block B, Tecci Park, Sholinganallur, Chennai – Tamil Nadu, India.
We have developed the mobile and web-based Uniify Platform (“Platform”) to help registered organisations and their employees enhance engagement, wellbeing, and overall workplace experience (“Services”).
2. Why this Privacy Policy exists
This Privacy Policy explains how and why Uniify collects, uses, stores, shares, and protects the information you provide or generate while using our Services.
By accessing or using the Platform, you consent to this Policy and our Terms of Service.
If you do not agree with these terms, you should discontinue use of the Platform.
3. What types of information we collect
a. Personal and Identifiable Information
Information you provide directly when using the Platform or Services, which may include:
- Name, contact details, and organization name
- Job title, department, or role
- Email address and profile information
- Responses to engagement or wellbeing surveys and activities
b. Sensitive Personal Data or Information (“SPDI”)
As defined under applicable Indian and global data protection laws, this may include:
- Wellbeing or activity data (e.g., steps count, emotional check-ins)
- Health data optionally shared by users via integrations like Google Fit
c. Automatic and Technical Information
We automatically collect data such as:
- Device identifiers, IP address, and browser type
- Log data, feature usage, and session duration
- Cookies, analytics, and crash logs
d. Integrated and Third-Party Data
If your organization connects external tools (HRMS, Slack, Teams, or fitness trackers), Uniify may receive permitted data from those systems based on configuration and consent.
4. How We Use Information
We use the information collected to:
- Deliver, maintain, and personalize the Services
- Generate aggregated insights and analytics for clients
- Enable wellbeing, recognition, and engagement features
- Communicate platform updates, insights, and reports
- Ensure compliance with contractual and regulatory obligations
We do not sell personal information. All data is processed solely to enhance user and organizational experience.
5. Legal Basis for Processing
Uniify processes data in accordance with Article 6 of the GDPR, based on:
- Contractual necessity – to deliver services to our clients
- Legitimate interest – to improve experience, analytics, and security
- Consent – for wellbeing tracking or optional engagement features
- Compliance – to meet legal or regulatory obligations
6. Data Ownership & Roles
Uniify acts as a Data Processor, and client organizations act as Data Controllers.
Clients own their employee data, while Uniify processes it on their behalf under written agreements (refer to our Data Processing Addendum).
7. How We Share Information
We may share limited data with:
- Authorized client administrators for analytics and reporting
- Trusted service providers for hosting, analytics, and communications
- Regulators or law enforcement when legally required
- Acquiring entities in the event of a merger or acquisition
All partners are contractually bound by confidentiality and data protection standards.
8. International Data Transfers
Uniify operates globally. Data may be processed in secure data centers across multiple jurisdictions.
We apply Standard Contractual Clauses (SCCs) and equivalent safeguards for all transfers under GDPR, CCPA, and other data protection laws.
9. Data Retention and Deletion
Retention Period
As a B2B corporate platform, Uniify retains client data for as long as the client remains engaged with us.
The retention period is directly tied to the duration of the client’s contractual engagement. Once the contract expires or the client disengages, we securely delete or anonymize all related data.
Data Deletion Requests
If you wish to delete your data, please place a request through your HR department.
Since Uniify operates as a corporate platform, HR approval is required to verify the request.
Once approved, Uniify will process deletion within 24 hours of receiving final authorization.
10. Data Security
We implement industry-leading measures, including:
- Encryption at rest and in transit
- Role-based access and audit logging
- Regular vulnerability assessments and penetration testing
- 24/7 monitoring and rapid breach response
In accordance with Articles 33 & 34 of the GDPR, Uniify will notify affected controllers and supervisory authorities of any personal data breach within 72 hours of becoming aware.
11. Accessing Platform Ecosystem Data
If you connect Uniify with external services (e.g., Google Fit, Apple HealthKit, Google Sign-In, Apple Sign-In), we follow strict compliance with their respective policies.
- We only request the data necessary to provide features you opt into.
- You must grant explicit consent before any data is accessed.
- You can revoke permissions at any time.
Google API Compliance
We comply with the Google API Services User Data Policy, including “Limited Use” obligations and OAuth client disclosures.
Apple Platform Compliance
We adhere to Apple’s User Privacy & Data Use Policy, ensuring full transparency, consent, and user control.
If you revoke access, Uniify stops all data synchronization and can delete previously retrieved data upon request.
12. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request rectification of inaccurate information
- Request erasure (“Right to be Forgotten”)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
- Not be subject to automated decision-making
To exercise these rights, contact privacy@uniifyapp.com.
EU residents may also lodge a complaint with their national supervisory authority or the European Data Protection Board (EDPB).
13. Cookies & Tracking
Uniify uses cookies and similar technologies for essential operations, analytics, and personalization.
You can manage preferences through your browser, but disabling cookies may affect functionality.
14. Sub-Processors
We engage vetted third-party providers for cloud hosting, analytics, and delivery of certain Services.
All sub-processors undergo privacy, security, and contractual due diligence.
15. Children and Minors
Our Services are designed for professional use and are not intended for individuals under 16 years of age.
We do not knowingly collect data from minors.
16. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements.
We encourage you to review it periodically for updates.
Significant changes will be communicated via email or in-app notifications.
17. Data Protection Officer (DPO)
We have appointed a Data Protection Officer to oversee privacy and compliance matters.
For GDPR-specific inquiries, you may reach our DPO at:
18. Contact Us
Uniify (Arkgeniq Private Limited)
6th Floor, Block B, Tecci Park, Sholinganallur, Chennai, Tamil Nadu, India